When it comes to employee benefits, most employers aren’t asking for the moon—they’re asking for a benefits partner who’s present, proactive, and committed to their success.

Unfortunately, too many employers find themselves stuck with brokers who only show up during renewal season, offer cookie-cutter solutions, and leave HR teams scrambling the rest of the year.

At The Grigg Group, we believe it’s time to raise the bar. Here’s what employers really want—and absolutely deserve—from their benefits advisor.

1. Year-Round Support, Not Just a Renewal Meeting

Open enrollment may be the most visible part of your benefits plan—but it’s far from the only part that matters.

Employers deserve a partner who’s available all year long to answer questions, resolve issues, educate staff, and provide strategic advice. Whether it’s a sudden compliance update, a tricky employee benefits question, or a mid-year plan adjustment, you shouldn’t have to wait months for help.

At The Grigg Group, we pride ourselves on being there when you need us—not just when it’s convenient.

2. A Customized Strategy—Not a One-Size-Fits-All Plan

Every business is unique, and your benefits plan should reflect that. Employers want a partner who takes the time to understand their workforce, budget, and long-term goals.

We work closely with our clients to build tailored benefits strategies that align with their business priorities—whether it’s improving employee retention, controlling healthcare costs, or maintaining compliance. That includes:

• Plan design that fits your demographics

• Cost-containment strategies

• Integration with wellness, dental, vision, and ancillary offerings

Your plan should be as dynamic as your workforce.

3. Clear, Proactive Communication

Benefits can be complex—but your relationship with your broker shouldn’t be.

Employers want transparency, not jargon. They want proactive updates, not last-minute surprises. They want clear answers to tough questions—and confidence that their advisor is staying ahead of regulatory and market changes.

We believe in being clear, consistent, and communicative, so you’re never left wondering what’s next.

4. Compliance Guidance That Keeps You Protected

ERISA, ACA, COBRA, FSA, HSA… the list of regulations employers need to follow is long—and getting longer.

Employers want a partner who can do more than just sell them a plan. They want someone who understands the regulatory landscape and can help them stay compliant, avoid penalties, and feel confident when the DOL comes calling.

At The Grigg Group, we provide:

• Wrap documents

• 5500 filing assistance

• FSA/HSA support

• Ongoing compliance education

No guessing, no scrambling—just expert guidance.

5. Solutions That Deliver Real Value

Ultimately, employers want results. They want a benefits strategy that delivers value to both their employees and their bottom line.

That means:
✅ Lower costs where possible
✅ Better utilization of benefits
✅ Higher employee satisfaction
✅ Protection from risk

Our goal is to help you build a benefits program that works harder for your people and smarter for your business.

Final Thoughts: You Deserve Better—Let’s Talk

If you’ve been working with a broker who disappears after open enrollment, doesn’t bring fresh ideas to the table, or leaves you unsure about compliance, it’s time for a change.

At The Grigg Group, we believe in delivering the kind of partnership employers truly want—and absolutely deserve.

Let’s have a conversation about what’s working, what’s not, and how we can help you build a stronger benefits strategy from the inside out.

📞 Contact us today to get started.