“Thank you for your prompt response to an insurance question and concern. The staff followed up immediately with me, returning calls and researching my insurance issue. I recommend this company for your insurance needs. The customer service was excellent.”
Fawn – Charlotte, NC
“Working with The Grigg Group has indeed been a blessing. They have made what can often be a complicated matter incredibly accessible for our company and employees. Their team provides lightning-fast support and has always made us feel at the top of their priority list. We’re thrilled with their hospitable service and would recommend them to any business. They’re the best around!”
Blake P. – Davidson, NC
“As a client for the past four years, Equipment & Supply, Inc. has enjoyed working with The Grigg Group on several projects. We are always delighted with their service for our company.
The Grigg Group has always been professional, dependable, straightforward, and honest in managing the company’s employees’ benefits. They are highly ethical, pay attention to detail, and are very knowledgeable, especially in employee benefits, which is their area of expertise. I want to mention that Kelly has the extraordinary ability to notice and analyze problems and outline necessary courses of action to resolve them. This problem is not necessarily related to Employee Benefits -but she realizes the solution could benefit the company. For example, Kelly found that our payroll service could have been more efficient and less time-consuming. After several conversations on the subject, she made a recommendation of another payroll service that would meet our needs -after I spoke to the other service, they were more beneficial for E&S. Please keep in mind Kelly does not receive a payment or perk from any company/business she recommends – she is willing to go beyond what is required to help others.
I am not only a business associate with Kelly but also proud to call her my friend. Kelly Grigg is one of the finest, most honest, and most well-rounded people-person I know. She has a high moral character and contributes wherever she is – at work, home, and the community. Her smile and upbeat personality will brighten anyone’s day. Without reservation, I recommend The Grigg Group, and I am confident they can be a valuable asset to your company.”
Margret E. – Monroe, NC
“I have dealt with many insurance companies and brokers through my three decades of working, and The Grigg Group is the best! Kelly and the team provide excellent customer service! They are NEVER too busy to speak with you – they go the extra mile to assist with any insurance questions. When I received a $25,000 hospital bill after surgery, they contacted the insurance carrier (who contacted the hospital) and were advised that the most I would owe would be $285. True story! They also contacted my daughter’s doctor’s office about invoices they were sending. After they experienced what my daughter had experienced, rude/snippy attitudes from the doctor’s office, they let us know that the invoices were resolved and she did not owe anything! Knowing that there are still great, compassionate people in the insurance industry was a breath of fresh air. I highly recommend The Grigg Group to anyone and everyone!”
Joanne A. – Mooresville, NC
“The Grigg Group has serviced our group’s health, life, and dental needs for over five years! It is a delight to work with this team! They are “REAL” people who give excellent service and have a great sense of humor. This team dots every “I” and crosses every “T.” You know that anything you ask them to do will be completed immediately and professionally. They truly appreciate their clients and will not take you for granted.”
Joe A. – Monroe, NC
“I have worked with The Grigg Group for almost seven years and have established a solid and productive relationship. Kelly has a great sense of my business and needs now and in the future. She always takes the time to explain my options and helps guide me to make informed and prosperous financial decisions. Kelly is hands-on, accountable, and hard-working. I recommend The Grigg Group to anyone interested in employee benefits services.”
Bruce M. – Charlotte, NC
“Kelly is well educated on the industry and the products she represents; she worked diligently to get us the best rate and coverage for our needs. The Grigg Group’s customer support is unparalleled. We have been delighted.”
Bernie S. – Charlotte, NC
“In the past, I have had several agents who knew little more than I did about insurance. At renewal, they did little other than bring the renewal to us and tell us how much more we would have to pay. Kelly was a breath of fresh air. She is highly knowledgeable about the insurance industry and works to ensure we receive the best insurance for the best price. I recommend The Grigg Group to anyone looking for a new agent!”
Ricky H. – Statesville, NC
“I have conducted business with The Grigg Group for several years. I have found them to be sincere and consistently demonstrate savvy professionalism and integrity with all their customers. She is well-rounded and a true pleasure to be around.
Kelly has a vast knowledge of the financial industry. She strives to help her customers make educated decisions that promote a solid financial future. They are always willing to go the extra mile to make their customers confident in their choices. Most importantly, they maintain strong relationships with their current customers by scheduling annual appointments to review changes in their financial goals.
I highly recommend The Grigg Group to anyone inquiring about their personal qualities and business ethics. I have the utmost confidence in Kelly Grigg helping me reach my family and employees’ financial goals.”
Frank R. – Greensboro, NC
“The Grigg Group is a total pleasure to work with. They are professional and knowledgeable in the insurance business. With the wide variety of insurance benefits they offer, our company can use one place for all of our insurance needs. One thing that sets them apart from other insurance brokers is their response time. I have never had to follow up after I have made a request. They do what they tell you they will do. I would highly recommend them to anyone.”
Patty H. – Monroe, NC
“The Grigg Group is the best in the business regarding insurance and financial needs. Kelly and her staff ensure you stay aware of the situation and are always quick to provide that personal touch. I have used The Grigg Group to assemble two companies’ employer-sponsored insurance and benefit programs. I received various quotes from all the major insurance providers and personalized advice and insight from Kelly and her staff. You will always find yourself with a true partner if/when you have any questions or problems. The Grigg Group has worked tirelessly to secure great contacts within every aspect of the business, which has proven extremely beneficial on multiple occasions. I cannot thank The Grigg Group enough for all they have done for me and my employees. Recently, I had major back surgery, which required a great deal of coordination between medical providers and my insurance company. At every step, I had the comfort of knowing Kelly was a phone call away. This reassurance has allowed me to focus on my recovery rather than stressing about medical bills. If you need insurance or financial services, look no further than The Grigg Group! Simply put, they are the best of the best.”
Michael G. – Charlotte, NC
“We are a young start-up company, meaning I’m not an insurance expert. I thought the insurance part would be no big deal – pick up a policy, offer it to the employees, and move along. “WRONG”.
We have 25 employees and went with a broker due to a former business relationship. I was told it didn’t matter; they all sell the same things. Getting the information compiled in a manner that I could present to the employees was a significant task. I was getting many numbers, policies, and no explanations – nothing I could present to my employees. We pushed through and had meetings at the five different locations. The representative didn’t expect to attend these meetings, but when pressed, he did. The sessions were confusing and troubling and left everyone with more questions. At one point, an employee who realized he would be without life insurance for a month questioned what to do, and the response was, “Don’t die.” Maybe that was supposed to be a joke, but it wasn’t funny and showed a lack of concern. I was getting bad advice on billing statements, calculations were incorrect on what was to be withheld from payroll, and I was left hanging to “figure it out.” The following month, I fired this representative and went with a company I had met in my initial search, The Grigg Group.
I met Kelly Grigg early on while setting up our company. I felt comfortable knowing I would be cared for and our needs would be looked after. It was my mistake to take the advice that it didn’t matter when I went with the business-related broker. When I returned to The Grigg Group, I again found all my needs being met. All the things I had been told were on my plate – weren’t. Kelly said to look at her as the team’s quarterback regarding insurance needs. She has watched out for us ever since. All the employees were thrilled when Kelly met with them because she was honest and upfront, knew the answers to the questions, and treated the employees with the respect they deserved.
I was so relieved to realize that what I thought should happen in having our insurance needs met was, in fact, the way it should be. I can’t speak highly enough of Kelly and The Grigg Group. All of her staff is professional, responsive, and courteous. There is no comparison. They reach out to each employee with their specific needs and questions to ensure they are covered and go well beyond in suggesting ways to make better choices with medical insurance and procedures. She told all of the employees that if they had a major surgery or some big medical issue, they should call her so she could make sure they were getting the best out of their insurance. She immediately found some duplicate coverage in our AFLAC policy that employees were paying for similar duplicate coverage (way beyond what would be expected).
I recommend The Grigg Group if you want to know your backs being covered and your business interests are kept in mind. Regarding insurance – it’s the best move I ever made.”
Michael R. – Charlotte, NC
